Emerging from the challenges of the past several years – notably the pandemic – CitiGlobal is focused on empowering the growth of your investment. Here’s a look at what CitiGlobal has achieved so far—and how we continue to push forward.
A STRONGER CITIGLOBAL
In the face of difficulties, CitiGlobal has never wavered in its commitment to provide affordable, high-quality leisure properties for investment purposes in the country. With our new management at the helm, we have made substantial investments to enhance our capabilities,to build operational excellence continuously.
In ensuring project quality and continuity, at CitiGlobal we have strengthened our internal project team. Led by a senior construction manager, a senior architect, and a project person-in-charge, this dedicated group sees to the smooth and consistent progress of our projects.
CitiGlobal has also partnered with top-tier experts in their fields of specialization to uphold the best possible standards for every project.
- Project Management: Design Coordinates Inc. (DCI), respected for successfully managing major projects of leading property developers.
- Architect on Record: Vision Architecture (VisionArch), recognized in the prestigious World Architecture Top 100 list, and BCI Asia’s Top 10 in the Philippines.
- Engineering consultants with solid work portfolios:
- Meinhardt Philippines Inc.
- DDO Structural Engineering
- Guevara and Partners Inc.
- General Contractor: Wealthmore Construction, known for its roster of accomplishments.
PRIORITIZING A CUSTOMER-CENTRIC APPROACH
In levelling up our operational capabilities, CitiGlobal’s primary concern is you, our valued investors. We’ve made several improvements to make your experiences with us rewarding and fulfilling:
- Senior Management Consultants – We’ve engaged seasoned professionals from diverse fields to streamline our processes and boost organizational efficiency.
- Customer Portal – Our recently launched Customer Portal is a hub for easy access to your account information, official receipts, and other essential data.
- More Convenient Payment Options – Our partnering with more payment channels provides you with more flexible and timely payment options. This ensures that managing your payments is as convenient as can be.
- Centralized Ticketing System – Our dedicated Customer Care team is now equipped with a centralized ticketing system for efficiently tracking and managing your inquiries and concerns When a ticket is opened for you, it is not closed until your requirement has been resolved.
CONTINUOUS, REGULAR COMMUNICATION
CitiGlobal recognizes that clear and constant communication is crucial, and we are dedicated to keeping you informed every step of the way.
- Online and Onsite Monthly Investor Meet-Ups – We organize these sessions to share real-time updates and directly address your concerns.
- A dedicated Facebook Community – In this space, you are able to connect and engage with fellow investors.
- Newsletters – Regular updates are delivered straight to your inbox, so that you’re always in the loop.
ABOVE ALL, YOUR INVESTMENT IS THRIVING
With challenges come opportunities. Despite global disruptions, property values have remained strong. In fact, from 2014 to 2024, real estate values have grown by an impressive 110% (Source). Reflecting market trends, this growth underscores the steady increase in value of your investment with CitiGlobal.
As we enter the last quarter of 2024, CitiGlobal is operating at full throttle. We’re not stopping—we’re moving forward with the determination to fufill your expectations in the end, because your success is equally our success.
If you have any questions, feel free to reach out to us.